Frequently Asked Questions

Everything you need to know about FitGrit AI

Getting Started

Will FitGrit AI be too harsh?

FitGrit AI is firm but never cruel. Our goal is empowering results, not guilt. We deliver honest feedback designed to help you grow, not tear you down.

Can I choose gentler support sometimes?

Absolutely. Set your coaching style to tough, supportive, or balanced in your settings. The honesty stays consistent, but the delivery adapts to your needs.

How is FitGrit different from other weight loss apps?

FitGrit AI doesn't sugarcoat reality. While other apps offer empty motivation, we provide actionable insights based on your actual behavior patterns and data.

Privacy & Security

Is my data secure?

Yes. Your privacy is paramount. All data is fully encrypted at rest and in transit, with anonymous account options available if you prefer complete privacy.

Do you sell my data?

Never. Your personal information and health data are never sold, shared, or used for advertising. Your journey remains yours alone.

Can I delete my account and data?

Yes, you can permanently delete your account and all associated data at any time from your settings page.

Features & Functionality

How does the AI coach work?

FitGrit AI analyzes your logging patterns, identifies trends, and provides personalized feedback. It learns from your successes and setbacks to offer increasingly targeted advice.

What can I track with FitGrit?

Track weight, meals, physical activity, mood, and energy levels. The more you log, the smarter your AI coach becomes.

Does FitGrit work offline?

You can log data offline, and it will sync when you reconnect. However, AI coaching requires an internet connection.

Subscription & Billing

Is there a free trial?

Yes! Start with our free tier to experience FitGrit AI. Upgrade anytime to unlock advanced features and deeper insights.

Can I cancel my subscription anytime?

Absolutely. Cancel anytime with no penalties. Your data remains accessible even after cancellation.

What payment methods do you accept?

We accept all major credit cards, debit cards, and bank transfers through our secure Paystack integration.

Support & Troubleshooting

What if I'm not seeing results?

FitGrit AI adapts to your progress. If you're not seeing results, your coach will analyze your patterns and suggest strategic changes. Consistency in logging is key.

How do I contact support?

Reach out through the in-app support chat, email us at dennis@fitgritai.com, or visit our help center for instant answers.

Is FitGrit suitable for medical conditions?

FitGrit AI provides general wellness guidance, not medical advice. Always consult healthcare professionals for medical conditions or before starting any weight loss program.

Still have questions?

Our support team is here to help you succeed.