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Privacy Policy

Your privacy matters to us

Last updated: December 23, 2025

Transparency

We are clear about what data we collect and how we use it

Security

Your data is protected with industry-standard security measures

Control

You have control over your personal information and settings

Contents

1. Information We Collect

Personal Information

  • Account Information: Name, email address, and password when you register
  • Profile Details: Profile photo, fitness goals, and preferences
  • Health & Fitness Data: Weight logs, meal descriptions, activity logs, workout records
  • Payment Information: Processed securely by third-party payment providers (we do not store card details)

Usage Information

  • Activity Logs: Pages visited, features used, and interactions
  • Device Information: Device type, operating system, and browser type
  • Communication Data: Messages exchanged with our AI coach

2. How We Use Your Information

  • Platform Services: To create and manage your account, process transactions, and provide our core services
  • Personalization: To provide personalized AI coaching, meal plans, and workout recommendations
  • Communication: To send you notifications about your progress, account activity, and platform updates
  • Improvement: To analyze usage patterns and improve our platform features
  • Legal Compliance: To comply with legal obligations and enforce our Terms and Conditions
  • Marketing: To send promotional content about new features (you can opt-out at any time)

3. Information Sharing

✓ We do NOT sell your personal data to third parties.

With Service Providers

  • Payment processors for handling transactions
  • Cloud hosting providers for data storage
  • AI providers for generating personalized recommendations
  • Communication services for email notifications

Legal Requirements

  • We may disclose your information if required by law or court order
  • To protect our rights, property, or safety, or that of our users
  • In connection with a merger, acquisition, or sale of assets (users will be notified)

4. Data Security

  • We implement industry-standard security measures including encryption, secure servers, and access controls
  • All payment information is processed through secure third-party payment providers
  • We use SSL/TLS encryption to protect data transmission
  • Regular security updates to protect against vulnerabilities
  • We advise users to use strong passwords and be cautious of phishing attempts

5. Your Rights and Choices

Access and Correction

You can access and update your account information at any time through your profile settings

Deletion

You can delete your account and data at any time from your account settings

Marketing Opt-Out

Unsubscribe from marketing emails using the link in any promotional email

Data Portability

Request a copy of your data by contacting our support team

6. Cookies and Tracking

  • Essential Cookies: Required for platform functionality, authentication, and security
  • Analytics Cookies: Help us understand how users interact with our platform
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

7. International Data Transfers

  • FitGrit AI is based in Kenya, and your data may be stored on servers in other countries
  • We may transfer data to service providers in other countries for processing and storage
  • When we transfer data internationally, we ensure appropriate safeguards are in place
  • By using our platform, you consent to the transfer of your information as described

8. Children's Privacy

  • FitGrit AI is not intended for users under the age of 18
  • We do not knowingly collect personal information from children
  • If we discover that we have collected information from a child, we will promptly delete it
  • If you believe a child has provided us with personal information, please contact us immediately

9. Data Retention

  • We retain your personal information for as long as your account is active
  • After account deletion, we may retain certain information for legal compliance (up to 90 days)
  • Payment records are kept as required by tax and financial regulations

10. Changes to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices
  • We will notify you of material changes via email or through a notice on our platform
  • Your continued use of FitGrit AI after changes are posted constitutes acceptance of the updated policy
  • We encourage you to review this policy periodically

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: dennis@fitgritai.com
Address: Nairobi, Kenya

We will respond to your inquiry as soon as possible.

Your Privacy Rights

You have the right to access, correct, or delete your personal information at any time.

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